Frequently Asked Questions

1. What is Nexio App?
Nexio App is a simple and powerful tool designed to help businesses, teams, and communities collect, manage, and review contributions in one place. It brings clarity to projects and eliminates the frustration of using scattered tools.

2. Who created Nexio App?
Nexio App was created by Percy Mamedy and Jasper Willems after experiencing the challenges of managing community contributions without the right tools.

3. Who is Nexio App for?
Nexio is built for freelancers, startups, agencies, and open-source communities who want an easy way to organize projects, clients, and contributions.

4. Do I need technical knowledge to use Nexio?
No. Nexio is designed to be intuitive and beginner-friendly, so anyone can get started quickly without technical setup.

5. How much does Nexio App cost?
Nexio App offers flexible plans. You can start for free, then upgrade to one of our paid packages when you need more features.

6. Can I try Nexio App before paying?
Yes. We provide a free environment where you can explore Nexio before committing to a paid plan.

7. Does Nexio support team collaboration?
Yes. Nexio allows you to invite team members, assign tasks, and review contributions together in real time.

8. Is my data safe with Nexio App?
Absolutely. We take security seriously and ensure your data is stored safely with modern encryption and privacy standards. Nexio App is fully GDPR compliant and hosted in the European Union, so your data is protected under strict EU privacy regulations.

9. How can I get support if I run into problems?
You can contact us anytime via email or through our support Telegram channel: Join here. Our team is ready to assist you quickly.

10. What makes Nexio App different from other project management tools?
Unlike traditional tools, Nexio is purpose-built for communities and businesses that need to collect and review contributions easily. It is simple, flexible, and created by people who faced the same frustrations.

11. How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Your plan will remain active until the end of the billing cycle, and you will not be charged again.

12. How do I upgrade my subscription?
Upgrading is simple. Go to your account settings, select “Manage Subscription,” and choose the plan you want to move to. The upgrade takes effect immediately, and any difference is calculated automatically.